diff --git a/src/openseadragon.js b/src/openseadragon.js
index 8ed6adcb..fd41bf37 100644
--- a/src/openseadragon.js
+++ b/src/openseadragon.js
@@ -888,7 +888,7 @@ function OpenSeadragon( options ){
                                     context.msBackingStorePixelRatio ||
                                     context.oBackingStorePixelRatio ||
                                     context.backingStorePixelRatio || 1;
-            return devicePixelRatio / backingStoreRatio;
+            return Math.max(devicePixelRatio, 1) / backingStoreRatio;
         } else {
             return 1;
         }