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select2/pages/02.troubleshooting/01.getting-help/docs.md
2017-09-10 21:53:08 -04:00

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---
title: Getting Help
metadata:
description: How to get support, report a bug, or suggest a feature for Select2.
taxonomy:
category: docs
---
## General support
Having trouble getting Select2 working on your website? Is it not working together with another plugin, even though you think it should? Select2 has a few communities that you can go to for help getting it all working together.
1. Try sending a message to the [Select2 discussion group](https://groups.google.com/d/forum/select2) or searching the archives.
2. Ask in the `#select2` channel on `chat.freenode.net` or use the [web irc client.](https://webchat.freenode.net/?channels=select2)
3. Raise a question on [Stack Overflow](http://stackoverflow.com/), make sure to include the ["jquery-select2"](http://stackoverflow.com/questions/tagged/jquery-select2?sort=votes) tag.
## Reporting bugs
Found a problem with Select2? Feel free to open a ticket on the Select2 repository on GitHub, but you should keep a few things in mind:
1. Use the [GitHub issue search](https://github.com/select2/select2/search?q=&type=Issues) to check if your issue has already been reported.
2. Try to isolate your problem as much as possible, so we can easily test if the issue has been fixed.
3. Once you are sure the issue is with Select2, and not a third party library, [submit a ticket](https://github.com/select2/select2/issues/new) to the repository.
You can find more information on reporting bugs in the [contributing guide,](https://github.com/select2/select2/blob/master/CONTRIBUTING.md#reporting-bugs-with-select2) including tips on what information to include.
## Requesting new features
New feature requests are usually requested by the [Select2 community on GitHub,](https://github.com/select2/select2/issues) and are often fulfilled by [fellow contributors.](/contributing)
1. Use the [GitHub issue search](https://github.com/select2/select2/search?q=&type=Issues) to check if your feature has already been requested.
2. Check if it hasn't already been implemented as a [third party plugin.](https://github.com/search?q=topic%3Aselect2&type=Repositories)
3. Please make sure you are only requesting a single feature, and not a collection of smaller features.
You can find more information on requesting new features in the [contributing guide.](https://github.com/select2/select2/blob/master/CONTRIBUTING.md#requesting-features-in-select2)