diff --git a/CHANGELOG.md b/CHANGELOG.md
index a345c860..d58c0b32 100644
--- a/CHANGELOG.md
+++ b/CHANGELOG.md
@@ -1,3 +1,6 @@
+## 2024-09-02 v.6.5.27
+- Исправлена передача изменений по клиентам, отсутствующим в Bitrix
+
 ## 2024-08-26 v.6.5.26
 - Исправлено удаление модуля
 
diff --git a/intaro.retailcrm/classes/general/CustomerBuilder.php b/intaro.retailcrm/classes/general/CustomerBuilder.php
index e5a38f3b..cbc9ec47 100644
--- a/intaro.retailcrm/classes/general/CustomerBuilder.php
+++ b/intaro.retailcrm/classes/general/CustomerBuilder.php
@@ -221,6 +221,36 @@ class CustomerBuilder extends AbstractBuilder implements RetailcrmBuilderInterfa
                 $this->customer->setSubscribe('N');
             }
         }
+
+        if (empty($this->dataCrm['externalId'])
+            && (empty($this->dataCrm['firstName'])
+            || empty($this->dataCrm['email']))
+        ) {
+            $api = new RetailCrm\ApiClient(RetailcrmConfigProvider::getApiUrl(), RetailcrmConfigProvider::getApiKey());
+            $customerResponse = RCrmActions::apiMethod($api, 'customersGetById', __METHOD__, $this->dataCrm['id']);
+    
+            if ($customerResponse instanceof RetailCrm\Response\ApiResponse
+                && $customerResponse->isSuccessful()
+                && !empty($customerResponse['customer'])
+            ) {
+                $crmCustomer = $customerResponse['customer'];
+                
+                if (empty($this->dataCrm['email']) 
+                    && !empty($crmCustomer['email'])
+                ) {
+                    $email = $crmCustomer['email'];
+
+                    $this->customer->setEmail($this->fromJSON($email));
+                    $this->customer->setLogin($email);
+                }
+
+                if (empty($this->dataCrm['firstName']) 
+                    && !empty($crmCustomer['firstName'])
+                ) {
+                    $this->customer->setName($this->fromJSON($crmCustomer['firstName']));
+                }
+            } 
+        }
     }
 
     public function buildPassword()
diff --git a/intaro.retailcrm/description.ru b/intaro.retailcrm/description.ru
index 959a8696..1c768582 100644
--- a/intaro.retailcrm/description.ru
+++ b/intaro.retailcrm/description.ru
@@ -1 +1 @@
-- Исправлено удаление модуля
+- Исправлена передача изменений по клиентам, отсутствующим в Bitrix
diff --git a/intaro.retailcrm/install/version.php b/intaro.retailcrm/install/version.php
index e61759e1..fc91b9aa 100644
--- a/intaro.retailcrm/install/version.php
+++ b/intaro.retailcrm/install/version.php
@@ -1,6 +1,6 @@
 <?php
 
 $arModuleVersion = [
-    'VERSION'      => '6.5.26',
-    'VERSION_DATE' => '2024-08-26 17:30:00'
+    'VERSION'      => '6.5.27',
+    'VERSION_DATE' => '2024-09-02 10:00:00'
 ];