diff --git a/README.md b/README.md
index cc3b641..727105c 100644
--- a/README.md
+++ b/README.md
@@ -3,7 +3,7 @@
 
 .NET-клиент для работы с [RetailCRM API](http://www.retailcrm.ru/docs/rest-api/index.html).
 
-version: 3.0.2
+version: 3.0.4
 
 Обязательные требования
 -----------------------
@@ -82,7 +82,7 @@ catch (WebException e)
 Dictionary<string, object> tmpOrder = new Dictionary<string, object>(){
                 {"number", "example"},
                 {"externalId", "example"},
-                {"createdAt", DateTime.Now.ToString("Y-m-d H:i:s")},
+                {"createdAt", DateTime.Now.ToString("yyyy-MM-dd HH:mm:ss")},
                 {"discount", 50},
                 {"phone", "89263832233"},
                 {"email", "example@gmail.com"},
diff --git a/RetailCrm/ApiClient.cs b/RetailCrm/ApiClient.cs
index 12dda5c..20fd743 100644
--- a/RetailCrm/ApiClient.cs
+++ b/RetailCrm/ApiClient.cs
@@ -4,8 +4,6 @@ using RetailCrm.Response;
 using System;
 using System.Collections.Generic;
 using System.Linq;
-using System.Text;
-using System.Threading.Tasks;
 
 namespace RetailCrm
 {
@@ -682,6 +680,15 @@ namespace RetailCrm
             return client.makeRequest("/reference/stores", Client.METHOD_GET);
         }
 
+        /// <summary>
+        /// Returns countries list
+        /// </summary>
+        /// <returns>ApiResponse</returns>
+        public ApiResponse countriesList()
+        {
+            return client.makeRequest("/reference/countries", Client.METHOD_GET);
+        }
+
         /// <summary>
         /// Edit deliveryService
         /// </summary>
@@ -892,6 +899,118 @@ namespace RetailCrm
                    );
         }
 
+        /// <summary>
+        /// Captures events call for the user
+        /// </summary>
+        /// <param name="phone"></param>
+        /// <param name="type"></param>
+        /// <param name="code"></param>
+        /// <param name="hangupStatus"></param>
+        /// <returns>ApiResponse</returns>
+        public ApiResponse telephonyСallEventCreate(string phone, string type, string code, string hangupStatus)
+        {
+            Dictionary<string, object> parameters = new Dictionary<string, object>();
+
+            if (string.IsNullOrEmpty(phone))
+            {
+                throw new ArgumentException("Parameter \"phone\" can not be empty");
+            }
+
+            if (string.IsNullOrEmpty(type))
+            {
+                throw new ArgumentException("Option \"type\" can not be empty. Valid values: in, out, hangup.");
+            }
+
+            if (string.IsNullOrEmpty(code))
+            {
+                throw new ArgumentException("Option \"code\" can not be empty.");
+            }
+
+            parameters.Add("phone", phone);
+            parameters.Add("type", type);
+            parameters.Add("code", code);
+
+            if (!string.IsNullOrEmpty(hangupStatus))
+            {
+                parameters.Add("hangupStatus", hangupStatus);
+            }
+
+            return client.makeRequest("/telephony/call/event", Client.METHOD_POST, parameters);
+        }
+
+        /// <summary>
+        /// It allows you to save your call history
+        /// </summary>
+        /// <param name="calls"></param>
+        /// <returns>ApiResponse</returns>
+        public ApiResponse telephonyСallsUpload(Dictionary<string, object> calls)
+        {
+            return client.makeRequest(
+                       "/telephony/calls/upload",
+                       Client.METHOD_POST,
+                       new Dictionary<string, object>() {
+                           { "calls", JsonConvert.SerializeObject(calls) }
+                       }
+                   );
+        }
+
+        /// <summary>
+        /// Returns the responsible manager for the client with the phone
+        /// </summary>
+        /// <param name="phone"></param>
+        /// <param name="details"></param>
+        /// <returns>ApiResponse</returns>
+        public ApiResponse telephonyManagerGet(string phone, bool details = false)
+        {
+            if (string.IsNullOrEmpty(phone))
+            {
+                throw new ArgumentException("Parameter \"phone\" can not be empty");
+            }
+
+            return client.makeRequest(
+                       "/telephony/manager",
+                       Client.METHOD_GET,
+                       new Dictionary<string, object>() {
+                           { "phone", phone },
+                           { "details", details }
+                       }
+                   );
+        }
+
+        /// <summary>
+        /// Allows you to create/activate/deactivate the phone in the system and specify the necessary settings for the job
+        /// </summary>
+        /// <param name="code"></param>
+        /// <param name="clientId"></param>
+        /// <param name="makeCallUrl"></param>
+        /// <param name="active"></param>
+        /// <returns>ApiResponse</returns>
+        public ApiResponse telephonySettingEdit(string code, string clientId, string makeCallUrl, bool active = true)
+        {
+            Dictionary<string, object> parameters = new Dictionary<string, object>();
+
+            if (string.IsNullOrEmpty(code))
+            {
+                throw new ArgumentException("Parameter \"code\" can not be empty");
+            }
+
+            if (string.IsNullOrEmpty(clientId))
+            {
+                throw new ArgumentException("Option \"clientId\" can not be empty.");
+            }
+
+            parameters.Add("code", code);
+            parameters.Add("clientId", clientId);
+            parameters.Add("active", active);
+
+            if (!string.IsNullOrEmpty(makeCallUrl))
+            {
+                parameters.Add("makeCallUrl", makeCallUrl);
+            }
+
+            return client.makeRequest("/telephony/setting/" + code, Client.METHOD_POST, parameters);
+        }
+
         /// <summary>
         /// Update CRM basic statistic
         /// </summary>
diff --git a/RetailCrm/Extra/Tools.cs b/RetailCrm/Extra/Tools.cs
index 16180f6..a0f8c0e 100644
--- a/RetailCrm/Extra/Tools.cs
+++ b/RetailCrm/Extra/Tools.cs
@@ -1,11 +1,7 @@
 using Newtonsoft.Json;
 using Newtonsoft.Json.Linq;
 using System;
-using System.Collections;
 using System.Collections.Generic;
-using System.Linq;
-using System.Text;
-using System.Threading.Tasks;
 
 namespace RetailCrm.Extra
 {
@@ -61,30 +57,38 @@ namespace RetailCrm.Extra
             Dictionary<string, object> result = new Dictionary<string, object>();
             foreach (KeyValuePair<string, object> kvp in data)
             {
-                System.Console.WriteLine(kvp.Key.ToString());
-                System.Console.WriteLine(kvp.Value.ToString());
-                System.Console.ReadLine();
                 object valueObj = kvp.Value;
                 string value = String.Empty;
 
-                if (valueObj.GetType() == typeof(JArray))
-                {
-                    string tmpValue = JsonConvert.SerializeObject(((JArray)valueObj).ToArray<dynamic>());
-                    char[] charsToTrim = { '[', ' ', ']'};
-                    value = tmpValue.Trim(charsToTrim);
-                }
-                else
-                {
-                    value = valueObj.ToString();
-                }
+                value = valueObj.ToString();
 
                 if (value != "")
                 {
-                    if (valueObj.GetType() == typeof(JObject) || valueObj.GetType() == typeof(JArray))
+                    if (valueObj.GetType() == typeof(JObject))
                     {
                         valueObj = jsonObjectToDictionary((Dictionary<string, object>)JsonConvert.DeserializeObject<Dictionary<string, object>>(value));
+                        result.Add(kvp.Key.ToString(), valueObj);
+                    }
+                    else if (valueObj.GetType() == typeof(JArray))
+                    {
+                        var items = new List<object>();
+
+                        dynamic dynamicObject = JsonConvert.DeserializeObject(value);
+                        Dictionary<string, object> newObject = new Dictionary<string, object>();
+
+                        int j = 0;
+                        foreach (var item in dynamicObject)
+                        {
+                            newObject.Add(j.ToString(), jsonObjectToDictionary(item.ToObject<Dictionary<string, object>>()));
+                            j++;
+                        }
+
+                        result.Add(kvp.Key.ToString(), newObject);
+                    }
+                    else
+                    {
+                        result.Add(kvp.Key.ToString(), valueObj);
                     }
-                    result.Add(kvp.Key.ToString(), valueObj);
                 }
             }
             return result;